Improve your client expectation management
At the end of this post you will find a link to a video that illustrates how we manage expectations for clients on hourly contracts with FlowFully through UpWork or Contra.
It also helps us add context to the effort that goes into subscription clients which gives them a great idea of the even greater value they are getting.
We did this as an exercise for a client that deserved some clarity in terms of how much time we would deliver certain pages and I thought it was a great idea to formalize it and share it with you. I hope you find it valuable.
I know the video might be a bit long, so here's free access to the whiteboard were all of this is drawn.
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Some of you replied to my previous issue regarding opportunity to get a free site.
As you know, clients (and revenue) are priority. But I am working on the responses.
As you know, clients (and revenue) are priority. But I am working on the responses.
Enjoy the freebie.
Best,
Diego
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PD:
I started a telegram channel were I share daily / pretty much live updates of what I am doing with my routine, daily work, etc.
It would be awesome if you'd support me by joining the channel (it's just a dollar a month...)
https://t.me/diegovski
I started a telegram channel were I share daily / pretty much live updates of what I am doing with my routine, daily work, etc.
It would be awesome if you'd support me by joining the channel (it's just a dollar a month...)
https://t.me/diegovski